Terms of Service

Welcome to Yuba City Plumbing Pro. Please read these Terms of Service ("Terms") carefully before using our services or website.

Acceptance of Terms

By using our services or accessing our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or website.

Service Description

Yuba City Plumbing Pro provides plumbing services to residential and commercial clients in Yuba City, Marysville, Olivehurst, and surrounding areas. Our services include but are not limited to:

• Residential plumbing repairs and installations
• Commercial plumbing services
• Emergency plumbing services
• Water line services
• Gas line services
• Sewer services
• Drain cleaning and maintenance
• Water heater services
• Plumbing inspections and diagnostics

Appointment Scheduling and Cancellation

We make every effort to schedule appointments at times convenient for our customers. In the event you need to reschedule or cancel an appointment, please provide at least 24 hours' notice whenever possible. For emergency services, we will make every reasonable effort to provide prompt assistance.

Service Estimates and Pricing

Before beginning any work, we will provide you with an estimate of the expected cost. This estimate is subject to change if additional issues are discovered during the course of work or if the scope of work changes. We will always communicate any potential changes in cost and seek your approval before proceeding with additional work.

Payment Terms

Payment is expected upon completion of service unless otherwise agreed upon in advance. We accept cash, checks, and major credit cards. For larger projects, we may request a deposit before beginning work, with the balance due upon completion. Past due accounts may be subject to collection procedures and additional fees.

Service Warranties

We stand behind our work and offer the following warranties:

• Labor: We provide a 90-day warranty on all labor performed.
• Parts: Manufacturer's warranties apply to all parts and fixtures we install.
• Satisfaction: If you are not completely satisfied with our work, please contact us within 7 days and we will make it right.

Warranty coverage does not extend to issues caused by misuse, abuse, normal wear and tear, or subsequent modifications not performed by Yuba City Plumbing Pro.

Customer Responsibilities

To ensure efficient service, we ask that customers:

• Provide clear access to work areas
• Secure pets as needed for their safety and our technicians' safety
• Disclose any known issues or previous repairs related to the current problem
• Be available to make decisions if unexpected issues arise during service
• Inform us of any specific concerns or requirements before work begins

Website Usage

Our website is provided for informational purposes and to facilitate communication with our company. By using our website, you agree not to:

• Use the website in any way that could disable, overburden, or impair the site
• Use any robot, spider, or other automatic device to access the website
• Introduce viruses, trojans, worms, or other harmful material
• Attempt to gain unauthorized access to secured portions of the website
• Use the website for any unlawful purpose or in violation of any local, state, or federal regulations

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Yuba City Plumbing Pro or our content suppliers and is protected by United States and international copyright laws. You may not reproduce, modify, distribute, or republish materials contained on our website without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Yuba City Plumbing Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from any use of our services or website. Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to such claim.

Indemnification

You agree to indemnify, defend, and hold harmless Yuba City Plumbing Pro, its officers, directors, employees, agents, and suppliers from any claim, demand, damages, or other losses, including reasonable attorneys' fees, asserted by any third party resulting from your breach of these Terms or your use of our services or website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms or our services shall be resolved in the courts of Sutter County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website. Your continued use of our services or website after such changes constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Yuba City Plumbing Pro
4404 Martel Drive
Olivehurst, California 95961
Email: info@yubacityplumbingpro.com
Phone: 530-434-5604