CVE-2025-12420
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Unauthenticated Privilege Escalation in ServiceNow AI Platform
rank 54 = 23 + 25 + 1 + 5 + 0
rank@v1 · this cycle
Someone is already using it
CISA KEV catalog · public proof-of-concept · FIRST EPSS
EPSS 0.53188 · without this subject the record ranks 31
What it costs you if it fires
NVD CVSS base score, then the CNA's own
CVSS 9.8, from NVD · without this subject the record ranks 29
It is getting worse, not staying still
FIRST EPSS series, rescorings and bad loads removed
rose on 2026-09-18 · without this subject the record ranks 53
How much of the world it touches
NVD CPE configurations
4 products in the CPE ranges · without this subject the record ranks 49
Someone else already set the date
CISA KEV remediation due date
no CISA due date · without this subject the record ranks 54
$2.65M = $4.99M incident cost x 1 exposure x 0.53188 likelihood
udv@v1 · unaudited · wrong for you until you say what you run
$4.99M is the cost of a breach that happened, from IBM Cost of a Data Breach Report 2026, global average. It is not the value of any asset of yours. That average already covers breaches of every severity, so scaling it by exposure understates a partial-impact record. That is an assumption, not a measurement. Your own asset value goes in the decision record.
Hindsight · the state
Foresight · where to check next
This record is one instance of CWE-250, execution with unnecessary privileges. The index holds 368 prior instances of this class, 2 KEV-listed. The nearest of its KEV-listed records are drawn beside this. taxonomy@v1
Sources disagree here.
Both shown, dated. We don't pick winners. disagreement-rules@v1
Running ServiceNow Now Assist AI Agents? Check your version
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Harm, if it fires from the vector and the weakness
Written for the ticket you're about to file.
CISA KEV & Federal Remediation Deadline from the record and CISA
The fix, and how long it's been waiting.
Exploit Status & Known PoCs a ladder, not a score
Current rung: Proof-of-concept published · 2 public repositories, 2026-01-19.
- RUNG 1Nothing observed in held sources
- RUNG 2Proof-of-concept published · 2 public repositories2026-01-19receipt
- RUNG 3Exploited in the wild · CISA KEV listed
- RUNG 4Ransomware campaign use known
Affected & Fixed Versions as published
A rung lights from a row in the index, never from an assessment. "Held sources" is the true scope of the claim: this index reads the CVE record, NVD, CISA KEV, FIRST's EPSS and public proof-of-concept repositories, and it does not observe attacks.
What it is stated by the CNA
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so. receipt
NVD's analysis a second authority
- severity
- 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- weakness
- CWE-250
- affected versions
- servicenow now assist ai agents < 5.1.18; servicenow now assist ai agents >= 5.2.0 < 5.2.19; servicenow virtual agent api < 3.15.2; and 1 more, listed in full below
- also scored by
- [email protected] 9.3 CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:N/AU:Y/R:U/V:C/RE:H/U:Amber
The CNA scored it 9.3 and NVD 9.8. Both are shown because both were published; we do not pick one.
check it yourself support.servicenow.com receipt
Dated events
Movement the material steps
Show all 21 observations
21 observations held. A highlighted step crossed a promotion threshold. A step marked with a scoring model moved because the instrument was replaced, not because the vulnerability changed. receipt
The pattern, elsewhere
This record is one instance of CWE-250, execution with unnecessary privileges. The index holds 368 prior instances of this class, 2 KEV-listed. The nearest of its KEV-listed records are drawn beside this. [email protected]
"Matches n of m" counts the attributes the two records can both be compared on: the CVSS metrics they share a version of, any weakness class beyond this one, and the vendor. fit-rules@v1
368 records in this class held. The six above are drawn from the ones CISA has listed as exploited, ranked by how much of the record matches this one. That is why every one of them is KEV-listed: the pool is, so the colour on those spokes says nothing the pool has not already said.
No curated product neighbourhood is held for this product, so the records above are the nearest this index can name. The neighbourhood table covers a small set of products and is extended by hand.
Siblings and hubs
Records related to this one
None. No alias set, and nothing in the corpus cites this identifier or shares its product family within 60 days.
Browse the index from here
These are index-wide views, not findings about CVE-2025-12420.
What usually comes next
Everything above needs no account. What is below is work: assembling it, scoping it to your estate, watching it, and handing it to someone else.