CVE-2024-13568
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Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
rank 21 = 0 + 19 + 0 + 2 + 0
rank@v1 · backlog
Someone is already using it
CISA KEV catalog · public proof-of-concept · FIRST EPSS
EPSS 0.00423 · without this subject the record ranks 21
What it costs you if it fires
NVD CVSS base score, then the CNA's own
CVSS 7.5, from the CNA · without this subject the record ranks 2
It is getting worse, not staying still
FIRST EPSS series, rescorings and bad loads removed
no persisting rise in 365 days · without this subject the record ranks 21
How much of the world it touches
NVD CPE configurations
1 product in the CPE ranges · without this subject the record ranks 19
Someone else already set the date
CISA KEV remediation due date
no CISA due date · without this subject the record ranks 21
$12,900 = $4.99M incident cost x 0.6121449559255632 exposure x 0.00423 likelihood
udv@v1 · unaudited · wrong for you until you say what you run
$4.99M is the cost of a breach that happened, from IBM Cost of a Data Breach Report 2026, global average. It is not the value of any asset of yours. That average already covers breaches of every severity, so scaling it by exposure understates a partial-impact record. That is an assumption, not a measurement. Your own asset value goes in the decision record.
Hindsight · the state
Foresight · where to check next
This record is one instance of CWE-200, exposure of sensitive information to an unauthorized actor. The index holds 11146 prior instances of this class, 18 KEV-listed. The nearest of its KEV-listed records are drawn beside this. taxonomy@v1
Running techjewel Fluent Support – Helpdesk &…? Check your version
A deterministic range check against the ranges this record publishes. It tells you where a version sits in the record, not whether your deployment is exploitable. No account needed.
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Harm, if it fires from the vector and the weakness
Written for the ticket you're about to file.
CISA KEV & Federal Remediation Deadline from the record and CISA
The fix, and how long it's been waiting.
Exploit Status & Known PoCs a ladder, not a score
Current rung: Nothing observed in held sources.
- RUNG 1Nothing observed in held sources
- RUNG 2Proof-of-concept published
- RUNG 3Exploited in the wild · CISA KEV listed
- RUNG 4Ransomware campaign use known
A rung lights from a row in the index, never from an assessment. "Held sources" is the true scope of the claim: this index reads the CVE record, NVD, CISA KEV, FIRST's EPSS and public proof-of-concept repositories, and it does not observe attacks.
Attack path
What it is stated by the CNA
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets. receipt
NVD's analysis a second authority
- weakness
- CWE-200
- affected versions
- wpmanageninja fluent support < 1.8.6
- also scored by
- [email protected] 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
check it yourself wordfence.com plugins.trac.wordpress.org receipt
Movement the material steps
This score more than doubled inside 72 hours. Both observations are in the full history below.
Show all 28 observations
28 observations held. A highlighted step crossed a promotion threshold. A step marked with a scoring model moved because the instrument was replaced, not because the vulnerability changed. receipt
The full biography
Exploit probability more than doubled between 2025-03-29 and 2025-03-30 (0.00024 → 0.00049) and the record had been public for 1 year, 6 months when this index was last written.
The pattern, elsewhere
This record is one instance of CWE-200, exposure of sensitive information to an unauthorized actor. The index holds 11146 prior instances of this class, 18 KEV-listed. The nearest of its KEV-listed records are drawn beside this. [email protected]
"Matches n of m" counts the attributes the two records can both be compared on: the CVSS metrics they share a version of, any weakness class beyond this one, and the vendor. fit-rules@v1
11146 records in this class held. The six above are drawn from the ones CISA has listed as exploited, ranked by how much of the record matches this one. That is why every one of them is KEV-listed: the pool is, so the colour on those spokes says nothing the pool has not already said.
No curated product neighbourhood is held for this product, so the records above are the nearest this index can name. The neighbourhood table covers a small set of products and is extended by hand.
Siblings and hubs
Records related to this one
None. No alias set, and nothing in the corpus cites this identifier or shares its product family within 60 days.
Browse the index from here
These are index-wide views, not findings about CVE-2024-13568.
What usually comes next
Everything above needs no account. What is below is work: assembling it, scoping it to your estate, watching it, and handing it to someone else.